Legal notice

Legal Notice – My Animal Lovers

1. Website publisher

This website https://my-animal-lovers.com is published by :

JAY MANAGEMENT & CONSULTING SRL
2 Fond Cattelain Street
1435 Mont-Saint-Guibert – Belgium
Intra-Community VAT : BE1015452913
Email : hello@my-animal-lovers.com
Phone: +32 471 65 11 74
Company number : BE1015452913
RPM : Nivelles

Publisher: Jeremy Aubry (Manager)

2. Hosting

The site is hosted by the company :

Shopify Inc.
151 O’Connor Street, Ground floor, Ottawa, ON K2P 2L8, Canada
Phone : 1-888-746-7439
Website : www.shopify.com

3. Activity

My Animal Lovers is an e-commerce website specializing in the sale of pet comfort products for private customers. The products are offered in direct shipping from suppliers (dropshipping), mainly located outside the European Union.

The site doesn't have Not intended for veterinary use.`, medical or animal health advice.`

4. Intellectual Property

All elements appearing on the site my-animal-lovers.com (texts, images, graphics, logo, videos, domain names, etc.) are the exclusive property of JAY MANAGEMENT & CONSULTING or are licensed or are an artificial intelligence-assisted creation. Any reproduction, representation, distribution or exploitation, in whole or in part, without express permission, is prohibited.

The brand "My Animal Lovers" isn't not yet submitted, but is protected through use. Any attempt at impersonation or fraudulent copying may result in legal action.

5. Customer reviews and user-generated content

The site allows users to post reviews. These contributions must comply with basic rules of courtesy, relevance, and honesty. Comments that are insulting, defamatory, discriminatory, or illegal will be removed without notice.

6. Liability

The publisher cannot be held liable in the event of temporary unavailability of the site, a technical bug, or use that is incompatible with the user's hardware or software. The products offered comply with applicable law, but their use is the sole responsibility of the user.

7. Returns – Right of Withdrawal

In accordance with European Directive 2011/83/EU on consumer rights and Article VI.47 of the Belgian Code of Economic Law, the customer is entitled to a period of 14 calendar days from the receipt of their order to exercise their right of withdrawal without giving a reason.

The Return shipping costs are covered by the company., except:

  • Some personalized or made-to-order products ;

  • Some consumable or hygienic products ;

  • Products used or damaged.

The return must be notified by email to hello@my-animal-lovers.com avant returning, with proof of purchase and, if applicable, a photo of the product.

8. Applicable law – Disputes

These legal notices are governed by Belgian law. In the event of a dispute, an amicable solution will be sought as a priority. Failing that, the courts of the judicial district of Walloon Brabant (Nivelles) will have exclusive jurisdiction.

9. Personal data – GDPR

The management of personal data and cookies is detailed in our Privacy Policy`, in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR).`
The user may exercise their rights of access, rectification, erasure or objection at the following address: hello@my-animal-lovers.com.

10. Cookies

The site uses trackers (cookies) for the following purposes :

  • Functional (user experience) ;

  • Analytics (Google Analytics, Hotjar…) ;

  • Advertising and retargeting (Meta Pixel, Google Ads…).

The user is prompted to set their cookie preferences on their first visit. Consent can be withdrawn at any time via the cookie management banner.